I was covering for my Visitor Reception Assistant, on the desk in the ticket office. The sun was shining brightly and everyone had a smile. Everyone, that is, except the woman now standing before me.
"Hello!" I said.
"You don't have any shady parking areas for people with dogs."
I looked over her shoulder at the car park. It's just a big field, really.
"No," I conceded, "but it's a new car park and we have planted lots of trees, so in a few years there'll be more shady areas."
She gave me a look and "Hmmm"ed at me.
"I can't make them grow any faster," I assured her. "But in the meantime why not bring the dog with you? We allow dogs on leads in the grounds."
Honestly, who brings dogs out with them for the day just to leave in the car anyway?